The following services are offered by Personal PC Support .
If you don't see something listed, please request it , as it most likely will also be available.
(Click the triangles below to expand
(or collapse) the
following sections. Be sure that any sections you would like to print are expanded)
Troubleshooting, Repairs, Upgrades and Installations
Troubleshooting, Repairs, Upgrades and Installations
Troubleshooting and Repair of any Windows-based PC System, including:
Windows 95 / 98 / ME
Windows NT / 2000 / XP (Home and Pro)
Hardware upgrades
Replacement of failed parts
Hardware Installations, including:
Memory / CPU / Hard drives
Printers / Faxes / Scanners
Multimedia Devices
Sound Cards / Speakers
CD / DVD Players / Recorders
Digital Cameras / MP3 Players
And more...
Software installation and configuration of any program or program suite:
Email, web programs, graphics programs, etc.
General Windows "look and feel"
Microsoft Office
And more ...
Removal of pesky programs:
AOL
Peer-2-Peer file sharing programs (e.g., KaZaa)
And more ...
Virus, Adware, Malware, Spyware Removal
Virus, Adware, Malware, Spyware Removal
Removal of damaging Viruses and Internet Pests (Spyware / Adware /) that prevent internet access and cause your computer to become very slow and unresponsive
Removal of Malware (browser hijacks, spyware, virus infections, key stroke loggers, Trojan Horse attacks and worm removal
Installation and configuration of real-time Antivirus, Adware / Spyware monitoring and removal programs
Networking Services
Networking Services
Install and Securely Configure Wired and/or Wireless Networks
Enable two or more computers to share files, printers, and one high-speed Internet connection (between all networked computers)
Includes service for:
Broadband Routers
Hubs
Ethernet Cards and Adapters
Print and File Sharing
Internet Connectivity Sharing (ICS)
Firewall configuration
Security Audits and Assessments
Security Audits and Assessments
Perform security audit and assessment of your computer
Disable risky or unnecessary Windows services
Verify and install Windows latest security updates and patches
Lockdown open TCP/UDP ports
Remove unnecessary network protocols and services
Verify Internet Explorer configurations
Complete Spyware / Adware / Malware Audit
Review Password Integrity
Audit Firewall Security Settings
Lost Data Recovery
Lost Data Recovery
Search and recovery of deleted media from your digital devices including:
Programs / Documents
Pictures / Sounds / Music / Video
And anything else that previously resided on your device
Search and Recovery of deleted data and information from your hard drives, including:
Deleted email from Outlook Express, Outlook, Netscape or Eudora email programs
Recovery of lost passwords for Windows login, office applications, zip files
And more ...
Internet Connectivity
Internet Connectivity
New to the Internet? Will connect and setup dial-up, cable or DSL modems for your existing Internet account
Configuration of Email and Web Browser
Provide Basic Tutorials on using the Worldwide Web and Email
New Computer Purchase and Setup
New Computer Purchase and Setup
Personalized guidance and assistance with the purchasing and setup of your new computer
Includes familiarization and basic tutorials on getting around
Migration of data and programs from your old to your new computer
Fresh installation of programs on new computer
Printer connection and setup
Connection to your existing Internet Service Provider (ISP)
Configuration of your Email and Web Browser
We have a “Do it All For Me, Please” Package Plan (offered at our same low hourly rate):
Assess your computer needs
Shop for and purchase the computer and peripherals (printer, scanner, fax, external drives, router, etc.)
Provide delivery to your home or business
Perform installations & configurations
Provide User Tutorial(s)
Computer Tune-up and Routine Maintenance
Computer Tune-up and Routine Maintenance
Evaluate your computer operation and efficiency
Perform updates to obtain maximum performance
Eliminate unecessary automatic startup of programs and services
Remove unneeded programs and junk files
Delete temporary files
Optimize Windows GUI for best performance
Optimize Page file, hard drive, free space settings
Reduce file and disk fragmentation
Blow out dust and dirt from inside your computer's case
Optional: Schedule your PC for regular routine tune-ups/maintenance
And more ...
Other Technology / Basic User Tutorials
Other Technology / Basic User Tutorials
Help with your new Windows PocketPC PDA
Digital camera, DVD recorder, MP3 player or other multimedia devices
Learn how to "Rip" (extract) music from CD collection and turn songs into files to play on portable MP3 player
Internet Access, Email, Screensavers, Calendar
And more ... Just ask!
To Request Service
Complete and submit the online Service Request Form
Or send email to
This email address is being protected from spam bots, you need Javascript enabled to view it
For additional questions, please call Personal PC Support at (978) 430-2626. Please have available your Computer Brand /Model (i.e. Dell Dimension 4600, Compaq Presario SR1020V, etc.) & Operating System version (i.e. Windows 95, 98, ME, 2000, or XP).
We look forward to providing you with computer service soon!
Last Updated ( Thursday, 02 June 2005 )
Go To Top